Admission and Recruitment FAQs During COVID-19 Period (For May 2020 Intake)

Last updated on 29 June2020

UTAR is closely monitoring the ongoing COVID-19 pandemic and continuously assessing COVID-19 situation. The University follows the government guidelines, comply with the requirements by the Ministry of Higher Education (MOHE) and have taken additional steps to minimise its potential impact on our students, employees, and other stakeholders.

We understand the current situation is causing stress, disruption, and uncertainty regarding the next steps. Therefore, we shall continue to update the community regularly related to admission and recruitment matters. 


1. When will the May 2020 intake start?
The May 2020 intake will commence on
Foundation                                        :    1 June 2020 (formerly was 18 May 2020) 
Undergraduate                                  :    15 June 2020 (formerly was 1 June 2020)
Postgraduate (Taught Programmes) :    15 June 2020 (formerly was 1 June 2020)     

The latest UTAR academic calendar 2020/2021 can be viewed HERE

2. Can I still apply for the May 2020 Intake?
Malaysian students: Yes, we are accepting applications for Foundation and Undergraduate Programmes via UTAR Online Application Portal. For Postgraduate Programmes, please download the application form HERE

International students: Not for May 2020 intake as you are required to apply 3 months prior to the intake. However, the October 2020 intake for Foundation/Undergraduate Programmes is open for application now via UTAR International Online Application Portal. For Postgraduate Programmes, please download the application form HERE

3. When is the deadline for applicants?
Students can apply on or before the last working day in the second week after the commencement of the trimester for new students (except for MBBS programmes), subject to the student meeting the minimum entry requirement and the availability of the placement. However, we strongly encourage you to apply for admission as early as possible before the commencement date after you have carefully considered your choice as places for some programmes are limited. If you have not decided on your study option, please contact the Division of Programme Promotion the soonest possible to avoid any disappointment later.   

4. When is your next intake and can I apply now?
Yes, you can apply now for the October 2020 intake. The intake will commence on:
Foundation                             :    28 September 2020
Undergraduate/Postgraduate :    26 October 2020

Note: International students have options to apply for the admission into the October 2020 intake or January 2021 intake.

5. How can I know my application status for admission?
We will notify you by email (and also SMS to Malaysian students) within 7 working days after the receipt of duly completed application. At the same time, we will update your application status at UTAR website under Admission Status Enquiry. If you do not receive any update from us, please email to the Division of Admissions and Credit Evaluation at admission@utar.edu.my.

6. Where can I get my offer letter and student bills to make payment?
We will send the offer letter and student bills to you by email. Alternatively, you can also download the admission documents from UTAR website at Admission Status Enquiry.

7. How should I make the payment on student bills?
Malaysian students: You can pay your fees through JomPay or Public Bank’s Internet Banking, without you physically going to the bank, post office or at the Division of Finance in UTAR. You are not required to send the receipt to us once payment is done.

International students: You can pay your fees from your home country in your local currency and by credit card through Flywire. Please login to utartuition.flywire.com, select 'Student Bill Payment - New Student' and follow the instructions to complete the payment process. Flywire may take at least 3 working days from the delivered date to process the payment. Please email your payment recipient to diss@utar.edu.my once payment is done.

8. When should I submit the declaration form, health examination report and other documents as required for registration?
You can submit the required documents/forms when you are allowed to physically return to the campus after the COVID-19 situation has improved and as per MOHE instructions.

9. What if I decide to defer my admission to the next intake if the COVID-19 situation (in Malaysia or my home country) is not improving?
You are allowed to defer from May 2020 intake to October 2020 intake without a need to re-apply during this Covid-19 period. Please send your request to the Division of Admission and Credit Evaluation at admission@utar.edu.my.

10. Can I still submit my application to UTAR if my final exams (e.g. Cambridge IGCSE, Cambridge O Level/A Level, IB, etc) have been cancelled?
We will consider your application and provide you a conditional offer of admission if you are able to submit your latest school exam results at this moment, subject to fulfilling programme entry requirements. Please be reminded that you are still required to submit your official result to receive the formal offer of admission. 

11. Can I apply if I have not received my diploma certificate due to the current pandemic situation?  
You can apply as long as you have obtained the Senate letter from your College testifying that you have graduated. We will consider your application by giving a conditional offer subject to you obtaining the final certificate later after the intake. 

12. What if I am not able to take an English language test as the test centre is closed? 
Malaysian students: Certain Bachelor's degree Programmes like Accounting, Biomedical Science, Physiotherapy, Dietetics, Nursing, Medicine, Environmental, Occupational Safety and Health require specific English language test band/scores of MUET/IELTS/TOEFL/PTE/equivalent for admission as required by MQA Programme Standards. If you are applying to one of these programmes, you will be given a conditional offer of admission with a condition that you are to register and pass the MUET/IELTS/TOEFL/PTE/equivalent with required band/score within 6 months. Failure to meet this condition will result in you being transferred to another suitable Bachelor's degree programme.  

For other Bachelor's degree Programmes with no specific English language requirements by MQA Programme Standards, you need to fulfil the UTAR English language requirements (Malaysian Students) for programme admission. In the event if you do not meet the UTAR English language requirements, you are required to undergo and pass the UTAR English Enhancement Programme (EEP) before joining the degree programmes.  

International students: If you do not possess the required score in any one of the international English language tests , you will be considered for a conditional offer of admission. Under this condition, you will undergo the UTAR English Enhancement Programme (EEP) and at the same time you need to register and pass the IELTS or other recognised international English Language examination with the required test score within 1 year after arriving in Malaysia.

13. How will the university handle applicants whose visa applications have been delayed?
UTAR will help international students to apply for student visa through the Education Malaysia Global Services (EMGS) in Malaysia. After the EMGS has vet through the applications and students have met the minimum academic requirements needed to pursue the intended programmes, EMGS will submit and support the student applications for the next stage of processing, i.e. ready for submission to the Malaysian Immigration Department for eVAL approval. In this interim, EMGS will issue EMGS Approval Letters for international students to enrol and attend online classes first remotely from their home countries. Our Department of International Services (DISS) will advise you further when time come where (1) international students are allowed by the government of Malaysia to come into Malaysia and (2) physical classes at UTAR can be resumed at that time. 

Please take note that the students will be subjected to the relevant security vetting process and the eVAL approval will be at the discretion of the Malaysian Immigration Department. 

14. Are there any restrictions being placed on international applicants for admission?
If international applicants encounter admission issues such as unable to certify the application supporting documents, we will facilitate the process at our best level.

15. Will the University make any changes to document submission criteria for admission?
The University understands that many communities may be experiencing restriction in place or school closures. Hence, you can submit the supporting documents as listed in the application form of admission without certification.


16. How can I contact the University for programme enquiries? 
Chat with our education consultant now by clicking the image. 

You may call/WhatsApp us at education counselling hotlines dedicated for programme and admission enquiries or email us at enquiry@utar.edu.my (Malaysian students) or international@utar.edu.my (International Students). 

 Financial Assistance (For New Malaysian Students Only) 

17. I wish to join UTAR but I am facing financial problems during this period. Does UTAR provide any financial assistance?
We understand your situation and do not let hardship hold you back. During this difficult time, we offer UTAR COVID-19 Fees Instalment Plan to all new Malaysian students for the May 2020 intake for first trimester only. This applies to all new students for the foundation, undergraduate and postgraduate programmes for both full-time and part-time studies.

18. How does the fees instalment plan work?
There are 4 bills attached with your offer letter. The 1st bill is Full Payment Student Bill that allows you to opt for Full Payment Plan - pay in full amount within the due date, AND The 2nd-4th bills are 3 Instalment Payment Student Bills that allow you to opt for Instalment Payment Plan and pay within the due date stated on each bill:

1st instalment - RM409.00 or RM709.00 (MBBS and TCM Students)
2nd instalment - 40% of remaining fees to be paid on 10 July 2020 (Foundation) and 24 July 2020 (Undergraduate/Postgraduate)
3rd instalment - 60% of remaining fees to be paid on 21 August 2020 (Foundation) and 4 September 2020 (Undergraduate/Postgraduate)

Note: If you opt to pay by using the Instalment Payment Student Bills, please discard the Full Payment Student Bill or vice versa.

19. Am I eligible for the fees instalment plan if I am awarded a 100% UTAR Scholarship for Top Achievers?
Yes, you are eligible. We will be given the Full Payment Student Bill and the Instalment Payment Student Bills. If you opt to pay by using the Instalment Payment Student Bills, please discard the Full Payment Student Bill or vice versa.

20. How to make the fee payment to the University?
Please refer to the answer to 7. How should I make the payment on student bills?

21. Can I use Jompay to pay these student bills/instalment bills?
Yes, you can. Please refer to the FAQ on Jompay.

22. If I have missed the deadline for the payment of fees. Can I still pay?  
You can send in your appeal for late registration to admission@utar.edu.my. The outcome of the appeals depends upon the availability of places. 

23. Is there any student loan/scholarship I can apply?  
Yes, you can browse through our financial aid webpage for more information and application.  

 Can't find the questions and answers you need? Please click on the right bottom of this page to chat  with us (9am-5pm GMT+8)  or drop us a message if we are not on the line!


Note: The information stated above may be subject to change. Updates will be done when necessary and where relevant.